Privacy Policy
At Smart Truckline Inc. ("Smart Truckline," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.
1. Information We Collect
We may collect the following types of information:
• Personal Information: Name, email address, phone number, company name, and any other details you provide through our forms or communications.
• Usage Data: Information about how you access and use our website, such as IP address, browser type, pages visited, and time spent on pages.
• Communication Data: Records of your communications with us, including email, phone, and SMS (text messages).
2. How We Use Your Information
We use the information we collect for purposes such as:
• Providing, operating, and maintaining our transportation and logistics services.
• Responding to your inquiries, quotes, and service requests.
• Sending important updates related to your shipments, bookings, or account.
• Improving our website, services, and customer experience.
• Complying with legal obligations and enforcing our terms and policies.
SMS Privacy Policy
By providing your mobile phone number and opting in to receive SMS (text) messages from Smart Truckline Inc., you consent to receive transactional and informational messages related to our services, such as booking confirmations, shipment updates, and customer support.
Mobile information, SMS opt-in data, and consent will not be shared with third parties or affiliates for marketing or promotional purposes. This includes your phone number, consent status, and any related SMS interaction data. We may share your information only as required to provide our services (for example, with carriers or service providers involved in fulfilling your shipment) or as required by law.
Message and data rates may apply. Message frequency may vary. You can opt out of receiving SMS messages at any time by replying STOP to any message or contacting us using the information below.
3. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.
5. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website or services after any changes indicates your acceptance of the updated policy.
6. Contacting Us
If you have any questions about this Privacy Policy, our SMS practices, or how we handle your information, please contact us using the details provided on our Contact page.